Our goal is to provide you with the perfect customer service every time, and we hope that you will find that reflected in our reviews. Take a look below to learn more about us through the eyes of our previous customers. If you want to share your own views on Bud Clary Toyota of Moses Lake and what your experience with us meant to you, then feel free to write us a review of your own.
4.9 out of 5 stars
I had some requests that are extremely important to me and Josh my salesman nailed every one of them. I knew exactly what I wanted and what I wanted to pay. I hate sitting in a dealership trying make my purchase. It’s a deal breaker if I have to spend more than two hours in the show room. I have walked out on deals before. It’s rediculous to think you want to buy something and yet they let you sit there for hours. I was in and out, driving away in 1.5 hrs. Awesome experience and Arnulfo the finance guy was awesome as well.... More
Dealership employs professional friendly people who have great customer service skills. They took my vehicle in on time. They fit in an oil change that I requested at 5,000 miles which was not on my service schedule. They worked diligently and I received my vehicle in just over one hour. Great job.
We went to test drive a used truck we saw online and ended up test driving a new tundra truck. We loved it and really wanted the 6 passenger one in a certain color. She looked online found the color and truck we wanted and that was it. We qualified and a week later our truck was delivered
Worked with Luis and he was so friendly and gave us great customer service. He answered all out questions and made us feel very important.
Picked up a 2012 Chevy Traverse for my family here from Sam Hutton spring this year. It was pleasant, no sells pressure, she makes time to attend any questions I may have, even to this day!
Vehicle has performed excellent, had the oil changed at the dealership on the 3rd of this month.
When I brought my Traverse in for an oil change, the service rep helping me negotiated well with the other service reps to fit me in between their lunch breaks in order to get me on my road trip. Not that I would expect that, but greatly appreciated considering my situation!
After my service and wash he informed me of information I was able to confirm later in my own time.
Between that and Sam being real at the time of sell I would say I am still satisfied 6 months later. Thanks!... More
Went and bought a new truck last weekend and loved the service! Good deals, amazing people, honest work! Would recommend others to purchase a new or used vehicle here! Waiting for my kids to be born and wait 16 years to send them here to purchase their first car! Also want to show appreciation to a young fellow named carlos! You guys rock!
Adrianna is the best! She was hands-down the friendliest and most professional car salesperson I have ever interacted with. She listened to what my needs were and worked hard to achieve them. She has a genuine and no pressure approach that the car industry would benefit greatly from if they followed her example. If you’re looking for a great salesperson that you’ll have a positive experience with whether you buy a car or not, she’s the person to ask for!
Thanks again Adrianna!
I was in search was a 4Runner as I’ve wanted one for years. I had been looking for about two weeks when I came across a 2017 SR5 Premium priced very reasonably. I called and got Adrianna on the phone. She was friendly, upbeat and super helpful from the moment I spoke with her. I live about an hour from their dealership and couldn’t get to them for three days due to work obligations. I expressed to her my extreme interest in the vehicle and she did her best to “work the numbers” for me over the phone. After a few conversations, I knew I wanted to purchase the vehicle. I never once felt pressured to make a desicion or to rearrange my day to come get the car. She simply suggested I put down a deposit on it to be able to hold it until I could get there. I did. I finally made it up to look at the 4Runner and naturally fell in love. Ha! When I got there, I was promoting greeted by Adrianna herself and we went on a test drive. She was super helpful again and answered any questions my husband and I had. I bought it and I will gladly give them my business again in the future.... More
Staff was extremely helpful and patient. Adrianna Flynn was very friendly, helpful, kind, and able to answer my questions. My experience in purchasing my vehicle was excellent. Jeremy Vargas also was involved when Adrianna was with another customer. He also was very friendly, helpful. kind, and able to answer my questions. I am very happy with my car.
If you want to make sure you’re getting a good fair deal, come here. Adrianna and the rest of the staff are very upfront and honest about everything. No lies or hidden charges! 10/10